.st0{fill:#FFFFFF;}

Mastering the Art of Follow-Up: 7 Tips to Boost Your Sales and Book More Appointments 

 September 19, 2023

By  Tom Jackobs

Do you have too many prospects but not enough sales? Are you overwhelmed by the seemingly never-ending stream of emails, calls, and text messages from potential clients that never pan out? If so, mastering the art of follow-up is key. With targeted strategies and an unwavering focus on success, you can get your foot in the door with more customers and ultimately increase your bottom line. Read on to learn 7 tips to boost your sales process as a solopreneur or business leader—from how to craft persuasive outreach emails to developing effective phone scripts!

The Fortune Lies in the Follow-Up

You’ve probably heard the saying, “The fortune is in the follow-up.” It’s not just a catchy phrase; it’s a sales truth. Think about it: those leads that express interest but aren’t ready to commit yet? 

If you’re not regularly keeping in touch with them, you’re unintentionally missing out on tons of potential opportunities and leaving a lot of money on the table. It’s important to establish a systematic approach to staying connected and nurturing these relationships. This way, you can maximize your financial potential and build long-lasting connections. 

Don’t underestimate the power of proactive communication and the impact it can have on your success.

Persistence Pays Off After the Sale

Once a sale is made, the follow-up doesn’t stop. If a potential customer doesn’t make a purchase right away, don’t lose hope. A well-timed follow-up can make all the difference. Remember, fortune favors those who follow up diligently.

Back in the days when I was presenting at my local fitness center, I had the pleasure of meeting a lady who had been on my email list for not just a few months or a year, but an astonishing two whole years. She had been on my list, receiving my emails and the follow-ups that I constantly provided on a regular basis.

Imagine my surprise when she finally decided to take action and sign up for my program. This little anecdote beautifully illustrates the importance of consistent follow-up and how, sometimes, patience is truly the key that unlocks success. 

The Fear of Being “Pesky”

Do you ever hesitate to pick up the phone and follow up with leads who haven’t responded in a while? It’s a common concern. 

Many practitioners and professionals hesitate to follow up excessively, fearing they may become bothersome or upset others. However, I have a simple rule of thumb: if you’re not occasionally upsetting someone in your quest to grow your business, you’re not putting in enough effort. Remember, these individuals willingly entered your funnel, providing their email addresses and phone numbers. It is your duty and responsibility to diligently follow through, follow up, and ultimately convert them into clients.

The Testimonial Follow-Up

After a sales conversation, don’t let potential clients slip through the cracks. 

I’d like to share a highly effective technique for converting more prospects after a sales conversation. Here’s the scenario: after chatting with a potential customer, they express the need to think things over. Now, here’s the game-changer: follow up diligently instead of letting the opportunity slip away.

For your initial follow-up email, consider including a testimonial from a satisfied client who had similar needs as the prospect you just spoke with. By showcasing someone who achieved the desired results, your prospects will be more inclined to engage with you. Brace yourself for incoming calls!

Remember, consistent and targeted follow-up can work wonders in closing deals and building strong customer relationships.

The Engagement Hack for Unresponsive Leads

Dealing with leads that seem unresponsive—meaning you’re following up with a lead consistently and persistently, but they’re just not responding? Try this hack: 

Crafting a simple yet effective text message requires finesse, a skill that some marketers have mastered. The key is to start with a captivating statement like, “Have you considered giving up on [insert problem]?” This prompts recipients to pause and reflect before responding. While you may encounter a few negative reactions, remember that any response is a win. 

Ultimately, the goal is to spark engagement and guide prospects toward choosing your solution.

Avoiding Neediness in Follow-Ups

Being perceived as needy is a sales killer. 

The scenario goes like this: You receive a text message saying, “Hey, I’ve been trying to call you. Why haven’t you called me back?” It’s the kind of message you expect from someone you haven’t spoken to in a while, like a boyfriend or girlfriend. You definitely don’t want to come across as that person. 

So, here’s a better approach to following up with someone: Try saying, “Hey, just wanted to check in. Have you had a chance to try out that tip I gave you earlier? Have you made any progress in finding a solution for the problem you’re facing?” This kind of message is much more likely to generate a response, and it also helps you avoid coming off as too needy. After all, nobody likes a needy salesperson.

Embrace the “Just Do It” Mindset

A gem of wisdom from Nike resonates here: “Just do it.” 

One of my team members recently asked me for a valuable tip on following up with potential clients. The answer is simple: Just do it. This is where many salespeople stumble—they fail to take action. I know it may sound overly simplistic, but Nike got it right with their slogan. You must follow up relentlessly. 

Research shows that reaching out at least 10 times is necessary before someone takes action. So, if you’re only doing two, it’s time to ramp it up and strive for 10. Remember, consistency is key.

When it comes to follow-up, it really does pay off. It’s important to remember that you can’t take “no” for an answer the first time and come in with a strategy; persistence is key! Take the fear of “pestering” out of your approach and focus on making great connections each time. Always strive to generate genuine conversations and use customer testimonials to accentuate our value—this hack is genius! Plus, avoid being clingy or needy when sending follow-ups; embrace the “just do it” mindset instead! If you follow these 7 simple yet powerful tips for mastering the art of proper follow-up, you’ll see an abundance of sales and appointment bookings. Don’t wait any longer; mastermind your sales process today by scheduling an impact call with me!

Here’s to your future success in mastering the art of follow-up! Remember, each follow-up is a step closer to your goals. Happy selling!

Are you tired of lackluster Mondays? Wish to start your week with a calendar filled with quality appointments and productivity? Look no further! Click this link for a comprehensive set of invaluable resources that will empower you to transform your Mondays. Kickstart your week with renewed energy! 


Not sure about the best program for you? No worries! I’m here to guide you. Let’s set up an impact call today to devise a personalized strategy for elevating your sales skills. A tailored solution for your unique needs is just one call away. Are you ready?

Tom Jackobs


Your Signature

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}

Subscribe to our newsletter now!

>